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Audit trails provide a complete, immutable record of all actions taken in Carelane, supporting regulatory compliance and enabling accountability.

What is an Audit Trail?

An audit trail is a chronological record of:
  • Who did what
  • When they did it
  • What changed
  • The before and after values

What Gets Audited

Data Changes

EventInformation Captured
CreateNew data, who created it
UpdateOld value, new value, who changed it
DeleteWhat was deleted, who deleted it

User Actions

EventInformation Captured
LoginUser, time, method
Role ChangeWho changed what role
ExportWhat was exported, by whom

Status Changes

EventInformation Captured
Record StatusStatus transitions
Participant StatusState changes
Study StatusLifecycle events

Accessing Audit Trails

Record-Level Audit

View changes to a specific record:
1

Open Record

Navigate to the participant record or questionnaire response.
2

View History

Click “History” or “Audit Trail”.
3

Review Events

See all changes to this record.

Study-Level Audit

View all study activities:
1

Navigate to Study

Open the study.
2

Open Audit Log

Go to Settings > Audit Log.
3

Filter and Review

Filter by date, user, or event type.

Organization Audit

View organization-wide activities:
  • Settings changes
  • Member management
  • Study creation

Audit Event Details

Each audit event includes:
FieldDescription
TimestampExact time (UTC)
UserWho performed the action
ActionWhat was done
ResourceWhat was affected
Old ValuePrevious value (for changes)
New ValueNew value (for changes)
IP AddressWhere the action originated

Filtering Audit Logs

Filter to find specific events:
FilterUse Case
Date RangeEvents within a period
UserActions by a specific user
Event TypeSpecific types of actions
ResourceChanges to specific items

Exporting Audit Logs

Export for compliance or review:
1

Set Filters

Configure desired scope.
2

Export

Click export button.
3

Download

Download the audit log file.
Export formats:
  • CSV for spreadsheet analysis
  • JSON for system integration

Regulatory Requirements

Audit trails support:

21 CFR Part 11

RequirementHow Met
Audit trail of changesAll data changes logged
User attributionUser identity captured
TimestampDate/time of all events
Cannot be modifiedImmutable audit log

ICH GCP

RequirementHow Met
DocumentationComplete records
TraceabilityChange history
Corrections visibleOld values preserved

Using Audit Trails

Compliance Audits

During regulatory audits:
  • Export relevant audit logs
  • Demonstrate change control
  • Show user accountability

Investigations

When investigating issues:
  • Identify when something changed
  • Determine who made changes
  • Understand the sequence of events

Quality Reviews

For quality purposes:
  • Review patterns of changes
  • Identify potential issues
  • Monitor data quality

Best Practices

Periodically review audit logs for anomalies.
Export logs to meet retention requirements.
Know what is and isn’t captured in the audit trail.
Identify issues to address in training.

Regulatory

Compliance requirements.

Organization Audit

Organization-level audit.