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Data quality management in Carelane involves reviewing submitted data, raising queries for clarification or correction, and verifying data accuracy.

Data Quality Overview

Query Lifecycle

Understand the query workflow from creation to resolution.

Creating Queries

How to raise data queries.

Responding to Queries

How site teams respond to queries.

Data Quality Workflow

The data quality process ensures accuracy:
Data Submitted → Review → Query (if needed) → Response → Verification → Sign-off
1

Site Submits Data

Site completes and submits questionnaire responses.
2

Study Team Reviews

Data reviewers examine submitted data.
3

Queries Raised

Discrepancies or questions generate queries.
4

Site Responds

Site team addresses queries.
5

Verification

Study team verifies resolved data.
6

Sign-off

Authorized signer approves final record.

Query Types

Manual Queries

Raised by the study team:
  • Data clarification requests
  • Correction requests
  • Missing data inquiries
  • Protocol deviation documentation

Field Change Queries

Auto-generated when field values change:
TypeTrigger
Confirmed Field UpdateChange with confirmation
Override Field UpdateChange overriding previous value

Record Status with Queries

Queries affect record status:
StatusDescription
Completed (Site)No open queries
Queries in ProgressHas open queries
Verified (Study Team)Queries resolved, data verified

Roles in Data Quality

RoleCapabilities
Data Reviewer (Study Team)Review data, raise queries, verify records
Site Team (CRC, PI, etc.)Respond to queries, update data
ReviewerView queries (read-only)

Query Metrics

Track data quality through metrics:
MetricDescription
Open QueriesQueries awaiting response
Query RateQueries per submitted record
Resolution TimeAverage time to resolve queries
Query by TypeDistribution of query reasons

Data Verification

After queries are resolved:
1

Review Resolution

Examine the query response and any data changes.
2

Verify Data

Confirm data accuracy.
3

Mark Verified

Update record status to Verified (Study Team).
Verification indicates the study team has reviewed and accepted the data. It does not imply clinical judgment.

Best Practices

Write queries that clearly explain what information is needed.
Review submitted data promptly to identify issues early.
Apply consistent review criteria across all sites.
Monitor query patterns to identify training needs.