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Site pathways define the workflows sites must complete during onboarding and throughout the study. Use pathways to standardize site activation and ensure all requirements are met.

What are Site Pathways?

Site pathways are sequences of tasks assigned to sites, such as:
  • Pre-registration surveys (before approval)
  • Onboarding workflows (after approval)
  • Periodic compliance tasks
  • Ad-hoc assignments

Workflow Types

Pre-Registration Workflow

Completed before the study team reviews registration:
  • Capability assessment
  • Feasibility questionnaires
  • Initial contact information

Onboarding Workflow

Completed after registration approval:
  • Contract execution
  • Regulatory document upload
  • Training acknowledgment
  • System access verification
  • Service provider selection
Design onboarding workflows to capture all essential setup requirements before sites begin enrollment.

Configuring Site Workflows

1

Create Workflow Template

Build a workflow template with required tasks. See Workflow Templates.
2

Assign to Registration

In Study Settings > Sites, assign the template to pre-registration or onboarding.
3

Sites Complete Tasks

Sites work through the assigned workflow.
4

Monitor Progress

Track completion across all sites.

Workflow Structure

Workflows consist of actions organized into groups:

Action Types

TypeDescription
QuestionnaireData collection form
Document UploadFile upload requirement
Read InformationAcknowledgment of information
Member InvitationInvite team members
Service Provider SelectionChoose a service provider
SignatureElectronic signature

Action Groups

Group related actions together:
  • Training Requirements
  • Regulatory Documents
  • Administrative Setup

Completion Tracking

Track workflow progress at multiple levels:

Site Level

View a specific site’s progress:
  • Which actions are complete
  • Which are in progress
  • Which are not started

Study Level

View progress across all sites:
  • Completion percentage per site
  • Overall onboarding status
  • Sites needing attention

Workflow Status

Each workflow assignment has a status:
StatusDescription
Not StartedNo actions completed
In ProgressSome actions completed
CompleteAll required actions completed

Triggering Workflows

Workflows can be triggered:
  • Automatically: At registration or approval
  • Manually: Assigned by study team

Automatic Triggers

Configure in Study Settings:
TriggerWhen
Pre-RegistrationWhen site enters registration PIN
OnboardingWhen site registration is approved

Manual Assignment

1

Navigate to Site

Open the site details.
2

Assign Workflow

Go to Workflows and click “Assign Workflow”.
3

Select Workflow

Choose the workflow template to assign.
4

Confirm

Assign the workflow. Site receives notification.

Action Review

Study team can review completed actions:
  • Mark actions as verified
  • Request corrections
  • Add comments
Review status helps track quality assurance without blocking site progress.

Best Practices

Include detailed instructions in each action so sites know exactly what’s required.
Order actions in the sequence sites should complete them.
Keep onboarding focused. Move non-essential tasks to separate workflows.
Regularly check onboarding status and follow up with sites that are delayed.

Workflow Templates

Create workflow templates.

Site Registration

Site registration process.