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External access provides limited access to study information for users outside the standard role structure, using PIN-based authentication.

What is External Access?

External access enables:
  • Limited access without full accounts
  • PIN-based authentication
  • Controlled information sharing
  • Time-limited access

Use Cases

Site Self-Registration PIN

The most common external access use case:

How It Works

1

Study Team Creates PIN

Generate or set a registration PIN for the study.
2

Share PIN

Provide PIN to sites you want to invite.
3

Site Accesses Registration

Site enters PIN to access registration.
4

Site Completes Registration

Site provides information and completes surveys.

Managing the PIN

Keep PINs confidential. Share only with intended recipients. Change PIN if it becomes compromised.

Access Controls

What External Users Can Access

What External Users Cannot Access

  • Study data
  • Participant information
  • Internal configurations
  • Full application features

PIN Security

Best Practices

Share PINs only with intended recipients.
Update PINs periodically or when needed.
Monitor who is using the PIN.
Turn off PIN access when no longer needed.

When to Change PIN

Change the PIN when:
  • PIN may have been shared too widely
  • Recruitment wave is complete
  • Security concern arises

Audit Trail

External access is logged:

Configuring External Access

1

Navigate to Settings

Go to Study Settings > Sites or relevant section.
2

Enable Access

Turn on the external access feature.
3

Configure PIN

Set or generate the PIN.
4

Set Scope

Define what can be accessed.

Monitoring External Access

Track external access usage:

Best Practices

Provide clear instructions for external users.
Only enable access to what’s necessary.
Consider time-limiting access when appropriate.
Review external access logs regularly.

Site Registration

Site self-registration process.

Security

Access control overview.